PJC CAD Services Privacy Policy

Last updated 01/04/2024

Within this privacy notice for PJC CAD Services ('I' or 'me'), describes how and why I might collect, store, use, and/or share ('process') your information when you use my services ('Services'), such as when you:

• Visit my website at https://www.pjccadservices.co.uk
• Engage with me in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with my policies and practices, please do not use my Services. If you still have any questions or concerns, please contact me at: paul@pjccadservices.co.uk.

SUMMARY OF KEY POINTS

This summary provides key points from my privacy notice, but you can find out more details about any of these topics by looking below to find the section you are looking for.

What personal information do I process? When you visit, use, or navigate my Services, I may process personal information depending on how you interact with me and the Services, the choices you make, and the products and features you use. 

Do I process any sensitive personal information? I do not process sensitive personal information.

Do I receive any information from third parties? I do not receive any information from third parties.

How do I process your information? I process your information to provide, improve, and administer my Services, communicate with you, for security and fraud prevention, and to comply with law. I may also process your information for other purposes with your consent. I process your information only when I have a valid legal reason to do so. 

In what situations and with which parties do I share personal information? I may share information in specific situations and with specific third parties. 

How do I keep your information safe? I have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so I cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat my security features and improperly collect, access, steal, or modify your information. 

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.

How do you exercise your rights? The easiest way to exercise your privacy rights is by visiting https://www.pjccadservices.co.uk/contact-me and sending me a message. I will consider and act upon any request in accordance with applicable data protection and GDPR laws.

1. WHAT INFORMATION DO I COLLECT?

Personal information you disclose to us

I collect personal information that you voluntarily provide to me when you express an interest in obtaining information about me or my products and Services, or otherwise when you contact me.

Personal Information Provided by You.

The personal information that I collect depends on the context of your interactions with me and my Services, the choices you make, and the products and features you use. The personal information I collect may include the following:

• names
• phone numbers
• email addresses
• purpose of enquiry

Sensitive Information. I do not process sensitive information.

All personal information that you provide to me must be true, complete, and accurate, and you must notify me of any changes to such personal information.

2. HOW DO I PROCESS YOUR INFORMATION?

I process your personal information for a variety of reasons, depending on how you interact with my Services, including:

• To deliver and facilitate delivery of services to the user. I may process your information to provide you with the requested service.
• To respond to user enquiries/offer support to users. I may process your information to respond to your enquiries and solve any potential issues you might have with the requested service.
• To send administrative information to you. I may process your information to send you details about my products and services, changes to my terms and policies, and other similar information.

3. WHAT LEGAL BASES DO I RELY ON TO PROCESS YOUR INFORMATION?

I only process your personal information when I believe it is necessary and I have a valid legal reason (i.e. legal basis) to do so under applicable law, with your consent, to comply with laws, to provide you with services, to enter into or fulfil my contractual obligations, to protect your rights, or to fulfil my legitimate business interests.

The General Data Protection Regulation (GDPR) and UK GDPR require me to explain the valid legal bases I rely on in order to process your personal information. As such, I may rely on the following legal bases to process your personal information:

• Consent. I may process your information if you have given me permission (i.e. consent) to use your personal information for a specific purpose. You can withdraw your consent at any time. 

• Performance of a Contract. I may process your personal information when I believe it is necessary to fulfil my contractual obligations to you, including providing our Services, or at your request prior to entering into a contract with you.

• Legal Obligations. I may process your information where I believe it is necessary for compliance with my legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend my legal rights, or disclose your information as evidence in litigation in which I am involved.
   

4. WHEN AND WITH WHOM DO I SHARE YOUR PERSONAL INFORMATION?

I may need to share your personal information in the following situations:

• Business Transfers. I may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of my business to another company.

5. HOW LONG DO I KEEP YOUR INFORMATION?

I will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). 

When I have no ongoing legitimate business need to process your personal information, I will either delete or anonymise such information.

6. HOW DO I KEEP YOUR INFORMATION SAFE?

I have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information I process. However, despite safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so I cannot promise or guarantee that hackers, cybercriminals, or other unauthorised third parties will not be able to defeat our security measures and improperly collect, access, steal, or modify your information. Although I will do my best to protect your personal information, transmission of personal information to and from our Services is at your own risk. 

7. DO I COLLECT INFORMATION FROM MINORS?

I do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 years of age or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If I learn that personal information from users less than 18 years of age has been collected, I will take reasonable measures to promptly delete such data from my records. 

8. WHAT ARE YOUR PRIVACY RIGHTS?

In some regions (like the EEA, UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right

(i) to request access and obtain a copy of your personal information;

(ii) to request rectification or erasure; 

(iii) to restrict the processing of your personal information;

(iv) if applicable, to data portability; and

(v) not to be subject to automated decision-making.

In certain circumstances, you may also have the right to object to the processing of your personal information.

You can make such a request by contacting us by using the contact details provided in the section 'HOW CAN YOU CONTACT US ABOUT THIS NOTICE?' below.

I will consider and act upon any request in accordance with applicable data protection or GDPR  laws.

 If you are located in the EEA or UK and you believe I am unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority.

If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.

Withdrawing your consent: If I am relying on your consent to process your personal information, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting me by using the contact details provided in the section 'HOW CAN YOU CONTACT ME ABOUT THIS NOTICE?' below.

However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.

If you have questions or comments about your privacy rights, you may email me at paul@pjccadservices.co.uk.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ('DNT') feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised. As such, I do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that I must follow in the future, I will inform you about that practice in a revised version of this privacy notice.

10. DO I MAKE UPDATES TO THIS NOTICE?

I may update this privacy notice from time to time. The updated version will be indicated by an updated 'revised' date and the updated version will be effective as soon as it is accessible. If I make material changes to this privacy notice, I may notify you either by prominently posting a notice of such changes or by directly sending you a notification. I encourage you to review this privacy notice frequently to be informed of how I am protecting your information.

11. HOW CAN YOU CONTACT ME ABOUT THIS NOTICE?

If you have questions or comments about this notice, you may email me at paul@pjccadservices.co.uk.

12. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA I COLLECT FROM YOU?

Based on the applicable laws of your country, you may have the right to request access to the personal information I collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please visit:   

https://www.pjccadservices.co.uk/contact-me.